Application of ordering machine
In the wave of digital transformation in the catering industry, smart canteen equipment is becoming a key carrier for improving operational efficiency. As a core component, the smart self-service ordering machine integrates software and hardware functions to build a complete service closed loop from front-end ordering to back-kitchen fulfillment, bringing structural optimization to the canteen scene.
Smart canteen equipment: Reconstructing the catering service chain with intelligent self-service ordering machines
1. Full-process self-service operation system
The intelligent self-service ordering machine breaks through the traditional manual service mode and builds a user-friendly operation interface. Diners can complete dish selection, portion adjustment and personalized notes through the touch screen. The ordering machine system also supports customized needs such as spicy grading and allergen avoidance. The ordering machine integrates face recognition payment, physical card deduction and mobile terminal scanning functions, covering the payment habits of users of different ages.
2. Intelligent back-kitchen collaborative operation
The instant order generation triggers the response of the back-kitchen intelligent terminal, and the system automatically pushes the processing instructions to the corresponding stall display screen. The receipt printing module adopts a dual-link design of thermal paper, the main link circulates with the food, and the secondary link is retained for reference. For the scenario of multiple orders in parallel, the device can be equipped with a speech synthesis module, which can broadcast the pick-up number in the order of completion and send reminders to the user's mobile phone at the same time. This digital instruction transmission mechanism allows the stall chef to focus on his cooking job and avoid order errors caused by communication errors.
3. Structural optimization of labor costs
In traditional canteen operations, cashiers need to take into account the three functions of ordering, pricing, and collection. Smart canteen equipment reconstructs the automated process and focuses the human role on food preparation and production services. Statistics show that a single self-service ordering machine can reduce the workload of order takers, reduce the average daily number of steps of stall staff, and increase the proportion of time focused on cooking operations. This change in division of labor not only reduces labor costs, but also improves service stability through professional division of labor.
The value of smart canteen equipment is not only reflected in the level of technological substitution, but also in the reshaping of the logic of catering services. By deconstructing the traditional service process, the smart self-service ordering machine has built a new operating paradigm with user autonomy, smart kitchens, and sophisticated management. When the collaborative boundaries between equipment and manpower are redefined, the canteen scene is evolving from a guarantee-based service to an experience-based consumption, providing a replicable solution for the digital transformation of group catering.